Welcome to Visionary Media UK. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in other ways. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Information: When you interact with us, such as by filling out forms, contacting us, or signing up for our services, we may collect personal details like your name, email address, phone number, job title, and company name. This information helps us to respond to your requests and provide tailored services.
- Usage Data: We gather information about your interactions with our website and services. This may include IP addresses, browser types, referring URLs, pages visited, time spent on our site, and other usage statistics. This data helps us understand how our website is used and how we can improve it.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track website activity. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
- Communication Data: If you communicate with us via email, phone, or other methods, we may collect information from these communications to improve our services and respond to your inquiries.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: We use your information to deliver the services you request, such as website design, social media management, and graphic design. We also use it to improve our website and services based on user feedback and analytics.
- To Communicate with You: We may use your contact information to respond to your inquiries, provide updates about our services, send promotional materials or newsletters (if you have opted in), and inform you about changes to our services or policies.
- To Enhance User Experience: We use data about your interactions with our website to personalise your experience, tailor content and advertisements to your interests, and provide relevant recommendations.
- For Legal and Compliance Purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our website, delivering services, and performing business functions. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services.
- For Legal Purposes: We may disclose your information if required by law, in response to legal processes or requests, or to protect the rights, property, or safety of Visionary Media UK, our users, or others.
- In Case of Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and update our Privacy Policy accordingly.
- With Your Consent: We may share your information with third parties if you have provided explicit consent for us to do so.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information but are committed to safeguarding it to the best of our ability.
5. Your Rights
You have several rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you and obtain a copy of it.
- Correction: You can request corrections to any inaccurate or incomplete information we hold about you.
- Deletion: You may request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Restriction: You can request that we restrict the processing of your personal information in certain situations, such as when you contest its accuracy or object to its processing.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes or for other legitimate interests.
- Data Portability: You may request that we transfer your personal information to another organization or provide it to you in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below. We will respond to your requests in accordance with applicable data protection laws.
6. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience and do not imply endorsement or approval of the third-party sites. We are not responsible for the privacy practices, content, or policies of any third-party websites. We encourage you to review the privacy policies of these sites before providing any personal information.
7. Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us using the following information:
- Email: hello@visionarymedia.uk
- Phone: 07842 678713 (for immediate assistance)
We will make every effort to address your concerns and provide assistance in a timely manner.
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.